t: 061 300900  

e: info@rtcomms.com

• Click the Green Button below to download Teamviewer (No installation) Remote Support software.
  
• When the download is finished and the Teamviewer Icon appears - Click to Run. If a window pops up, select RUN or YES to continue.
  
• A Teamviewer Quick Support window should appear on your deskyop with Your ID (9 digits) and a Password (normally 4 digits).
  
• Provide these details (note if there are any letters in higher case).​​

• Click the Blue Button below to download Teamviewer (Full installation) Remote Support software.
  
• When the download is finished and the window pops up, select INSTALL.
  
• When installation is complete, run the software. Select the middle options and dismiss the option to create a connection. Close the window.
  
• You should see another Window on the desktop with your 9digit ID and your Password.
  
• Provide these details (note if any letters are higher or lower case).​​