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Remote Desktop Support
Customer
Support
(RUN ONLY)
Click the Green Button below to download Teamviewer (No installation) Remote Support software.
When the download is finished and the Teamviewer Icon appears - Click to Run. If a window pops up,
select RUN or YES to continue.
A Teamviewer Quick Support window should appear on your deskyop with Your ID (9 digits) and a Password (normally 4 digits).
Provide these details (note if there are any letters in higher case).
TEMPORARY SUPPORT
Administrator
Support
(FULL INSTALLATION)
Click the Blue Button below to download Teamviewer (Full installation) Remote Support software.
When the download is finished and the window pops up,
select INSTALL.
When installation is complete, run the software. Select the middle options and dismiss the option to create a connection. Close the window.
You should see another Window on the desktop with your 9digit ID and your Password.
Provide these details (note if any letters are higher or lower case).
PERMANENT SUPPORT